What a carry on???!!

Today is Sunday, i am going to teach one hour and fifteen minutes of extreme stretching and core strengthening in just one hour, but i just had to say how disappointed i was with Mellow wave.

I had arranged to pick up a mini mal in Bude at 10.30am Saturday morning, Chris and i miss judged the time so i called ahead to Steve the board shaper that we would be about 30 mins late and if that was ok, he said it was fine so we made our way there. We got to bude at 10.50am, just 20 mins late. I called Steve to ask him which number his place was, his son answered to tell us that "Steve has gone out and won't be back til 2pm, so could we come back then?" 

Urm, no! we will not! We had just spent an hour driving up there especially to get this board, i had woken at 8am on a Saturday morning especially for this, and i didn't even get a call to say that he was going out or if we could come later or "sorry" that he could not wait for us. I was extremely annoyed to say the least, so instead we carried on driving down to Newquay and had the best customer service and dedication possible to give.

A really sweet guy from the Boardwalk shop gave us loads of info about the boards and explained about each one, i chose the one i wanted with the dimentions best suited for my ability and body size, then he took us around to the adjoining shops so i could choose from a huge selection of traction pads and leash. He did this in such a friendly and laid back way that i definately knew i wanted to spend my money at this shop.

I still don't know how one surf board sales person can be so different from the other, you can form your own oppinions, i just wanted to say that if you were looking to buy a surf board or anything that is important to you, don't buy from people who don't care about how you are treated and what you are buying, because you will always remember when/ how/ why you bought it and who you bought it from.

Have a great week 

Nix

xxx